Posts Tagged The Real World

Affordable Care Act, Misinformation, Disinformation and Blinding Panic

This month, millions of Americans will receive letters from their employers explaining the state health insurance marketplaces (formerly known as exchanges).  I know because my job required me to send the letter to a sizable number of people.

If past experience is any guide, at least two-thirds of the people who receive the letter will glance at it, be confused and come to my office with questions already answered in the letter.  The remaining third will be split between people who threw it away without reading it, people who read and understood it, and people who didn’t read it, didn’t understand it and are confused and/or angry.  People have heard so much disinformation that I will spend the rest of the month and probably a good chunk of October debunking lies, correcting misinformation and calming terrified people. Read the rest of this entry »


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